Upcoming
Call task is on the list but has not yet begun dialing
Queued
Prospect is next to be dialed & will be initiated shortly
Dialing
Propect number(s) is currently being dialed
Connected
You're connected live! Go book that meeting! 🦆
Hungup: Voicemail
Dial went to voicemail, Quack completes task & moves prospect through the sequence
Hungup: not first
Quack hung up on prospect because another prospect answered first. Task will not be completed and is moved to the bottom of the call list.
--> ACTION: This task has not yet been completed by Quack. You will have the option to re-dial the prospect at the end of the list, or skip those tasks from within Quack.
Failed: Could not connect / Bad Region
Quack couldn't complete dial due to an invalid #. We recommend you tag the prospect in Outreach/Salesloft as "Bad Number" or "Can't Dial Quack" & skip this task moving forward
--> ACTION: These tasks will not be completed by Quack, manually complete or skip task in your sales engagement platform (Ex. Outreach)